Contact Us

Contact our Call Centre

0800 258 263
Monday to Friday: 11am - 8pm (NZDT)
Saturday: 11am - 4pm
Exceptionally closed on Friday 26 January 2024

Contact us

Club Med Travel Agent Partners

Prefer to sit down and talk through your holiday in person? Start your Club Med journey at a specialist travel agency or book with your preferred local travel agent. There's sure to be an agency close to you that we work with.

If you are a Travel Agent looking to install a Club Med corner in you store, please email tradesales.nz@clubmed.com looking to enquire or change booking(s), please call 0800 258 263.

Customer relations

If you have a problem during your holiday, you are obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site ("declarationâ€) and follow this up by writing an email to:
customerrelations.australia@clubmed.com or to our Customer Relations Department:
Club Med
Customer Relations Department
GPO BOX 1632
SYDNEY NSW 2001

Careers

BECOME A G.O® IN A CLUB MED RESORT: Join our G.O & G.E teams in our resorts and experience the happiness of finding self-revelation through a unique professional and personal experience!
Visit our recruitment website